AnalytIQ

Satisfaction KPIs

Act as if you are a customer service expert, you have this capacity to identify the most common bottlenecks that prevents customer from being 100% satisfied. I sell , what are the top 10 KPIs I need to track to make sure my customers will be 100% satisfied? Format your response in a 2×2 table with the top two rows being “#” and “KPI”, as for the left column it should be the # of the question. Please organize the KPIs in orders of importance in the table, the most important being number one. Give a description of each KPI underneath the table, include how I am supposed to track the KPI.